Our Coop's Code: Privacy Policy

Welcome to the Chicken Road App Privacy Policy. Last updated: October 26, 2023. We, at Chicken Road App ("we," "us," or "our"), value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, disclose, and safeguard your data when you use our mobile application, 'Chicken Road' (the "Application") and our website (the "Site"). We understand that your journey on the 'Chicken Road' should be secure and enjoyable, and that includes trusting us with your information. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use the Application or Site. Your use of the Application or Site signifies your acceptance of this Privacy Policy. This policy aims to be transparent about the 'road' your data takes with us.

1. Information We Collect

We may collect information about you in a variety of ways when you use our Application and Site. The information we may collect depends on the content and materials you use, and includes:

a. Personal Data

Personally identifiable information, such as your username or player ID (if you create one within the Application), email address (if you choose to provide it for account recovery, newsletters, or customer support via our Site or Application), and gameplay data (scores, progress, achievements, in-app purchases if applicable) that you voluntarily give to us when choosing to participate in various activities. This could also include information you provide when contacting us for support or participating in surveys. For example, the 'Chicken Road' you've traveled in terms of levels completed within the game is part of this data, helping us improve your experience.

b. Derivative Data

Information our servers automatically collect when you access the Application or Site, such as your device type, operating system, IP address (which may be used to infer general location), unique device identifiers, browser type, access times, and the pages you have viewed directly before and after accessing the Site. For the Application, this includes game crash reports and interactions with the Application (e.g., features used, time spent). This data, often collected through log files and analytics tools, helps us understand how players navigate the 'Chicken Road' within the app and on our site, allowing us to improve performance, identify bugs, and enhance user experience.

c. Financial Data

If you make in-app purchases within Chicken Road, we may collect data related to your purchase, such as your purchase history. However, we do not store payment card details. All payment transactions are processed through secure third-party payment processors (e.g., Apple App Store, Google Play Store), and you should review their privacy policies.

d. Data from Social Networks

If you choose to connect your Application account to a third-party social network (e.g., Facebook, Google Play Games), we may collect information from your social network profile, such as your name, profile picture, and friend list, in accordance with the authorization procedures determined by such social network. You can control the information we receive from these sources using the privacy settings on the respective social network. This helps create a more connected 'Chicken Road' community if you opt-in, allowing for features like leaderboards or sharing achievements.

e. Mobile Device Data

If you use our Application, we may collect device information such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you permit us to do so. You can change your location settings at any time through your device settings. This helps us optimize the 'Chicken Road' for different devices.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience on the 'Chicken Road'. Specifically, we may use information collected about you via the Application or Site to:

• Create and manage your in-game account and profile.
• Personalize your gaming experience, such as remembering your preferences or progress along the 'Chicken Road' levels.
• Provide customer support and respond to your requests and inquiries effectively.
• Send you technical notices, updates, security alerts, and administrative messages regarding the Application or Site.
• Communicate with you about promotions, rewards, upcoming events, and other news about products and services offered by us (if you opt-in to such communications).
• Monitor and analyze usage, trends, and activities in connection with our Application and Site to improve their functionality, user interface, and overall user experience. For instance, analyzing which parts of the 'Chicken Road' are most challenging or enjoyable helps us refine game design.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Chicken Road App and others.
• Comply with legal obligations, resolve disputes, and enforce our agreements.
• Compile anonymous statistical data and analysis for use internally or with third parties.
• Request feedback and contact you about your use of the Application and Site.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

a. By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies (such as our Terms of Service), or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. This is a 'Chicken Road' we cross only when legally obligated or to protect our community.

b. Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing (if applicable), data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are contractually obligated to protect your data, use it only for the purposes for which it was disclosed, and adhere to confidentiality standards no less protective than those set out in this policy.

c. Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email and/or a prominent notice on our Application or Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

d. Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

e. Aggregated or Anonymized Data

We may share aggregated or anonymized information that does not directly identify you with third parties for research, marketing, analytics, or other purposes. For example, we might share statistics about the average 'Chicken Road' completion time or the most popular customization options, without revealing any individual player data.

f. With Your Consent

We may disclose your personal information for any other purpose with your consent. For example, if you win a contest, we may ask for your permission to publish your username.

4. Tracking Technologies (Cookies and Web Beacons)

a. Cookies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site and Application to help customize the Site/Application and improve your experience. When you access the Site or Application, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site or Application. You may not be able to decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis. Our cookie consent banner provides more specific choices for your 'Chicken Road' browsing.

b. Website Analytics

We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the Site and Application through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site and Application, determine the popularity of certain content, and better understand online activity. By accessing the Site/Application, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information and your journey on the 'Chicken Road'. These measures include data encryption where appropriate, secure servers, access controls, and regular security assessments. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information, but we are committed to continuously improving our security practices.

6. Your Choices and Rights

You have certain rights regarding your personal information, subject to local data protection laws (such as GDPR for EU residents or CCPA for California residents). These may include the right to:

• Access the personal information we hold about you and receive a copy of it.
• Request correction of inaccurate or incomplete personal information.
• Request deletion of your personal information under certain conditions.
• Object to or restrict processing of your personal information in certain circumstances.
• Withdraw consent at any time (if processing is based on consent), without affecting the lawfulness of processing based on consent before its withdrawal.
• Data portability, allowing you to obtain and reuse your personal information for your own purposes across different services.
• Opt-out of the sale of personal information (if applicable under CCPA). We currently do not "sell" personal information as defined by CCPA.
• Not be discriminated against for exercising your privacy rights.

You can typically manage your in-app preferences through your account settings within the Application. To exercise other rights, or if you have questions about them, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe as required by law. Note that deleting certain data may impact your ability to use some features of the 'Chicken Road' app or site.

a. Account Information

You may at any time review or change the information in your account or terminate your account by logging into your account settings (if applicable) or contacting us using the contact information provided below. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Service and/or comply with legal requirements.

b. Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by: Noting your preferences at the time you register your account with the Site or Application (if applicable). Logging into your account settings and updating your preferences (if applicable). Contacting us using the contact information provided below. Clicking the unsubscribe link in the footer of any marketing email you receive from us. If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

7. Children's Privacy

Our Application and Site are not intended for children under the age of 13 (or a higher age threshold where applicable by local law, e.g., 16 in some EU countries for GDPR purposes). We do not knowingly collect personally identifiable information from children under these age limits. If we become aware that a child under the relevant age limit has provided us with personal information without verifiable parental consent, we will take steps to delete such information from our files. If you are a parent or guardian and believe your child has provided us with information without your consent, please contact us using the details below. We want the 'Chicken Road' to be a safe environment, and we encourage parents to supervise their children's online activities.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. In some cases, we may provide more prominent notice (such as adding a statement to our homepage or sending you a notification). You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Application or Site after any modification to this Privacy Policy will constitute your acceptance of such modification. We will ensure any changes to the 'road' map of our privacy practices are clearly signposted for your journey with Chicken Road.